At Ram Communication Centre, we aim to provide fast and reliable delivery services for all our customers. This Shipping Policy outlines our shipping procedures, estimated delivery times, and other important details.
1. Shipping Coverage
We currently provide shipping services to:
- Local Deliveries: Rohtak and nearby areas
- Statewide/Nationwide Deliveries: (If applicable, specify coverage)
2. Processing Time
- Order Processing: Orders are processed within 1-2 business days after confirmation.
- Order Cut-off Time: Orders placed before 12:00 will be processed the same day. Orders placed after this time will be processed the next business day.
- Weekends & Holidays: Orders are not processed or shipped on Sundays and public holidays.
3. Estimated Delivery Time
- Local Deliveries (Rohtak & Nearby Areas): 1-3 business days
- Other Cities (If Applicable): 3-7 business days
- Remote Areas: Delivery may take slightly longer depending on the location.
4. Shipping Charges
- Free Delivery: Available for orders above ₹5000 (If applicable).
- Standard Shipping Fee: ₹50 per order (varies based on location).
- Express Delivery (If Available): Additional charges apply for faster delivery
5. Order Tracking
- Once your order is shipped, you will receive a tracking ID via SMS/email to track your package.
- If you have any concerns about your order status, contact us at service@ramcommunication.com
6. Delivery Partners
We work with trusted courier services to ensure timely and secure deliveries. Our delivery team ensures proper handling and safe transportation of your order.
7. Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 24-48 hours with photos of the package and item.
- We will arrange for a replacement or refund as per our return policy.
8. Failed Delivery Attempts
- If the recipient is unavailable at the delivery address, our courier will attempt two more deliveries.
- If the delivery fails after multiple attempts, the package will be returned to us. Customers may request re-shipping at an additional cost.
9. Change of Address
- If you need to change the delivery address after placing an order, contact us immediately at service@ramcommunication.com.
- Address changes may not be possible once the order is shipped.
